Refund

Policy

We value your trust. Learn about our fair and transparent refund policy for cancellations, no-shows, and prepaid sessions to ensure peace of mind.

At Infusewell, your satisfaction and well-being are our top priorities. Please review our refund policy before booking a session.

Appointment Cancellations

Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund or free rescheduling.

Late Cancellations & No-Shows

Cancellations made less than 24 hours before the appointment or failure to show up are not eligible for a refund due to resource allocation and preparation of treatments.

Prepaid Packages

Unused sessions from prepaid packages may be refunded upon request, minus the cost of any sessions already used at the regular, non-discounted rate.

Treatment Reactions or Dissatisfaction

Our treatments are administered by qualified professionals with your safety in mind. If you experience an issue, please contact us. While refunds are not guaranteed for completed sessions, we will work with you to find a solution, which may include a partial refund or future credit.

Contact Us

If you have any questions or concerns about our Privacy Policy, please email us at info@infusewell.com or call +(424) 483-6763.